Terms and Conditions

Prices and Payment 

All prices are displayed in Canadian funds.  The current price for your order is summed up at checkout, including an estimated cost of shipping for transport.   When your order is complete, the final amount will be calculated and may be lower if the shipment turns out to be less.  Tax will be added where applicable and an associate will communicate the total price. 

We offer the following payment methods:

Card Payment

Payments can easily be made with a major credit card, for example, Mastercard and Visa or processed through PayPal, an independent controller for the purpose of Processing Customer Data as described in this Addendum of the PayPal Privacy Statement, please click the link to review https://www.paypal.com/ca/business/security/seller-protection

Invoice

A PayPal Invoice can be offered.

Bank Wire  

E-transfer
*Canada only*

Deliveries and Returns

We offer the following delivery methods:

Deliveries within Canada; delivery takes place with Canada Post or with a local carrier. Transport times and approximate shipping costs will be calculated based on the package weight, dimensions and value.  

Outside Canada; transport with Canada Post, Midland or DHL.  Price is calculated based on weight, volume and the value of the content.  

Terms for delivery will be available upon completion of order.  A tracking number will be provided once the order has shipped.  We will do everything we can to fulfill your order.  If back ordered, you will be notified with an updated status until order is filled.  We reserve the right to disclaim shipping compensation to the customer regarding returned shipments due to unclaimed status upon delivery. 

Returns

Returns are made at your own expense unless the item is defective.  A return authorization number is required and will be provided with instructions for the return by contacting our office at 902-701-8210 toll free. 

Refund

If you exercise your right of withdrawal within 14 days of the purchase date, we will refund what you have paid for the product less the shipping cost, as soon as possible or at the latest within 30 days from the day we received your return. 

Privacy Policy

When you place your order with us, certain personal information relating to your order is provided to us.  By providing this information, you agree that we store and use your information to fulfill the agreement with you.  According to the Privacy Act, you have the right to receive the information we have registered about you.  If it is incorrect, incomplete or irrelevant, you can request that the information be corrected or deleted. In that case, contact us by e-mail. In order to be able to deliver and provide service for products, the Personal Data needed to be able to contact you as a customer, and the product concerned may, if necessary, be shared with manufacturer.